Training is very critical to the success of any (1C, cognos, etc) software implementation process. If end-users fail to successfully adopt and learn to use the new software, the organization's investment will be lost. We provide trainings for the entire team - admins, developers, super-user and end-users. Super user training courses are designed to provide understanding of how your systems work from a functional perspective. Admins can get the core knowledge how to speed, perform and get the most out of software.

   You should consider outsourcing the functions of  IT department if you plan to implement new software. Contracted IT teams come with a better maintenance and implementation of services, practices and planning. Unless you are an information technology service provider yourself, chances are your time will be much better spent growing your business. The primary disadvantage of hiring IT staff is that you'll be paying for their benefits, their training, and a variety of other costs associated with hiring a new employee. 

   Reality provides remote support for 1C & IBM products (especially cognos express, cognos tm1, cognos BI) to customers who want to reduce costs with off-shoring support. We provide comprehensive remote solutions with qualified, experienced, English-speaking consultants (1c, cognos, web sphere) for functional support, development, and on-call subject matter expertise to handle your most difficult cognos issues. We have English-speaking Cognos experts in Ukraine in nearly every cognos functional area available to assist you remotely.